A Year of Reckoning Ahead
By Andy Wright
To keep up in a constantly changing world where customers—not the brand—set the rules of engagement, top retailers are shifting business models, customer experiences and digital strategies to match the pace of the retail world.
Riding a Wave of Prosperity
By Daniella Giavina-Bianchi
While many home-grown brands are thriving in Brazil's strengthening consumer market and numerous foreign brands have been rooted in the country for decades, some of the world's top brands may be missing out on a golden opportunity to join the retail rhythm of a country in the midst of an economic upswing.
Are Canadian Retailers Due South?
By Alfred DuPuy and Mark Rose
As the expectations ofshoppers around the globe begin to converge, the success of brands like Lululemon show the rich potential that exists for Canadian retailers to venture beyond their home borders.
China's New Focus on Customer Experience
By Rachel Tang
As China's prosperous retail industry reaches a turning point, retailers that invest in mobile and e-commerce, focus on innovation and work to enhance the customer experience will be better positioned for long-term success.