The Blue Oval is back. When its credit ratings
were upgraded in May of this year, Ford, the
storied multinational automaker, reclaimed
collateral used to qualify for loans back in 2006.
Among the assets recovered: Ford’s revered Blue
Oval logo. Its return instilled emotional pride
throughout Ford’s global workforce and proved
that the company was delivering both on “One
Ford” (its vision for a unified global brand) and
“Go Further” (its global brand promise). Ford
Fusion is yet another example of how the “One
Ford” vision and “Go Further” promise are being
realized. This high-tech model is the result of a
global team coming together to develop a
mid-size vehicle with ground-breaking design,
solid fuel economy, and technologies that make
customers better drivers. In addition to its
renewed focus on design and quality, Ford
remains an industry leader when it comes to
engaging with customers through social media
platforms. Ford responds to an average of 2,000
customers weekly via social media and has even
begun to fly bloggers and online influencers to
key events. Despite its laudable progress, Ford
still faces certain challenges — challenges that
illustrate how difficult it is for a brand to regain
its footing and stay in top form. Ford is working
to alleviate consumer frustrations surrounding
MyTouch, its market-leading in-car communications
and entertainment system. While building
on its three years of market share growth in the
US, Ford continues to play catch-up in the world’s
biggest auto market — China. And just like so
many other global brands, Ford is working hard
to improve performance in Europe. Ford is doing
its part — the Blue Oval is back and the turnaround
is complete. Now, if only global economic
conditions would cooperate.