An iconic fashion brand that embodies timeless
style, Ralph Lauren excels at creating stories
around its merchandise by using technology and
creativity. Making its first reappearance in the
top 100 since 2009, Ralph Lauren’s record brand
growth in the past year can be attributed to
highly innovative communication patterns and
consistency across all touchpoints and formats.
At the forefront of the digital movement since the
beginning, the brand saw the digital revolution
as an opportunity to tell a story online when
many fashion retailers saw the internet as a
threat to store sales. Over the years, Ralph Lauren
has invested heavily in video, editorial content, a
Minority Report-inspired interactive store
window, mobile apps, and a 4D “visual feast” in
the streets of London and New York fusing art,
fashion, and technology. Most recently, the
brand used Fashion Week as an opportunity to
buy out all the ad space in The New York Times iPad
app for the entire month of September. Building
on its well-established sporting heritage, Ralph
Lauren has entered new team sponsorships and
outfitting agreements, including a five-year
contract with the US Golf Association as its
official outfitter and on-site apparel supplier.
Expected to bolster its all-American image, the
brand accepted the honor of being the US
Olympic team’s official outfitter as well.
Unfortunately, bringing a bit of tarnish to an
otherwise exemplary year, outrage ensued when
it was revealed that Team USA’s RL uniforms
were, in fact, made in China. While there are
many things Ralph Lauren is doing right, in
order to sustain its strong brand growth and
integrity, the brand will have to make transparency
a top priority.