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  • Posted by: Interband on Friday, July 25 2014 11:38 AM | Comments (0)

    Corporate Citizenship

    From more sustainable sourcing to social innovation, companies are doing more every day to create positive social change and sustainable solutions—and consumers are increasingly “rewarding” brands that take social responsibility seriously.   

    Super Market News reports that American supermarket chain, Safeway Inc., has made great strides in its efforts to sustainably source all fresh and frozen seafood by the end of 2015. The brand is already more than halfway to its goal, proving its leadership as a sustainable seafood retailer. In addition, Safeway has saved over 75 million gallons of water, eliminated 300 million plastic bags, and donated 72 million pounds of food.   

    Speaking of plastic bags, the infamous question of “paper or plastic?” may soon be a thing of the past. According to PackagingDigest.com, standard materials are being replaced with non-toxic, lower weight, biodegradable, reusable and recyclable alternatives. Also, bio-plastics are showing a growth rate of more than 20 percent with production expected to increase from 1.39 million tons in 2012 to 6.18 million tons by 2017. Why? Because packaging influences purchasing decisions—and more consumers are showing a preference for sustainable materials and design.   

    Picking up on the real-world solutions trend, Eco-Business reports that more organizations are moving beyond donations and philanthropy. Instead, they are becoming actively involved in projects that benefit business and have a positive social impact. Whether showing a focused commitment to a particular issue through a corporate foundation or embedding CSR into company operations, CSR programs and foundations boost employee morale and enhance corporate reputations. And the choice does not have to be one over the other—a greater CSR strategy can work simultaneously with a foundation.   

    As these efforts illustrate, businesses are doing a lot to give back—but are they doing enough? According to the 2013 UN Global Compact-Accenture CEO Study on Sustainability, as Sustainable Brands reports, two-thirds of CEOs admitted that businesses could be doing more to address sustainability challenges. Although CEOs see engagement with consumers as the single most important factor motivating them to accelerate progress on sustainability, they are often out of step with what motivates consumers to make responsible purchasing decisions.   

    To engage more effectively with consumers, companies must close the gap between performance and perception, according to Interbrand’s annual Best Global Green Brands report. Commenting on the report, Vikas Vij of JustMeans.com said, “The consumers of today hold the world’s top brands to an exacting standard and expect these brands to act responsibly.” As Interbrand’s research indicates, reducing the gap between socially and environmentally responsible business practices—and consumer perception of those practices—is critical to building brand value.   

    To find out more about the value of Corporate Citizenship, be sure to check out this month’s installment of Closing the Gap!

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  • Posted by: Brittany Waterson on Tuesday, June 24 2014 12:00 AM | Comments (0)

    Today, Interbrand launched its Best Global Green Brands 2014 report. Each year, Interbrand executives join forces with peers at Deloitte to examine the gap that exists between a corporation’s environmental/corporate citizenship practices and consumers’ perceptions of those practices.

    “This year’s Best Global Green Brands report focuses on the power of participation and collective action,” noted Jez Frampton, Interbrand’s Global Chief Executive Officer. “The report suggests that every constituency—businesses, consumers, employees, suppliers, governments and investors—will need to be engaged and willing to collaborate in order to take Corporate Citizenship and sustainability initiatives to the next level.”

    One brand that has taken its efforts around sustainability and corporate social responsibility to the next level is Ford. For the first time in the report’s history, it is the most valuable Best Global Green Brand--followed by Toyota (#2), Honda (#3), Nissan (#4) and Panasonic (#5). Automotive brands clearly dominate this year’s report, representing four of the top five brands and occupying 20 percent of the entire table.

    Swedish home furnishing retailer IKEA (#19) and Spanish fast fashion giant Zara (#34) were this year’s top risers, both climbing 14 places on this year’s ranking. Additionally, three new brands join this year’s ranking: Chevrolet (#32), Disney (#49) and Heineken (#50).

    In addition to ranking the 50 Best Global Green Brands, the report also provides readers with insightful articles and interviews from top executives at companies and nonprofits alike. This year, interviews were conducted with executives from Water.org, Union Bank, Adobe, and Pencils of Promise.

    Click here to read the 2014 Best Global Green Brands report in full, click here to read coverage on Fortune.com or join in the conversation on social media by using the hashtag #BestGlobalGreenBrands.

    Brittany Waterson is an Associate in Interbrand's Global Communications and Marketing team.

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  • Posted by: Interbrand on Wednesday, August 21 2013 05:06 PM | Comments (0)
    Corporate Citizenship

    The belief that brands have the power to change the world is an integral part of our values at Interbrand. We believe that responsibly using that power to make the world a better place is about more than checkbook philanthropy and extends even beyond the feel good moment. Investing brand power into Corporate Citizenship drives returns in the bottom line.

    Our Corporate Citizenship discipline team, working with brands in both the non-profit and for-profit worlds, helps clients align efforts with overall business strategies. In working on unlocking these growth opportunities for clients, the team saw an opportunity to create and curate monthly conversations about the global focus on linking social good to financial and brand ROI. We're pleased to announce the launch of Closing the Gap, a new monthly Corporate Citizenship newsletter.

    Bringing together thought leadership from diverse sources, including Interbrand's Best Global Green Brands 2013 report with pieces such as The Contribution Equation: How Brands' Sustainability Initiatives Impact Employee Recruitment and Retention by Emily Grant and Chloe Frank and The Guardian's piece Smart business will act now to reduce their environmental impact. The stories brought together in the newsletter demonstrate what Corporate Citizenship looks like in action.

    To subscribe to Closing the Gap and to learn more about Corporate Citizenship at Interbrand, please contact Tom Zara, Global Practice Leader of Corporate Citizenship.

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  • Posted by: Jennifer Vasilache on Thursday, June 20 2013 06:02 PM | Comments (0)

    Etymology Banner

    The Language of Sustainability

    This is a special Best Global Green Brands 2013 issue of Etymology. To experience our full report, click here.

    The New Shades of Citizenship

    When it comes to long-term brand strategy, corporate citizenship is now mandatory. But as the shade of that responsibility shifts from green to blue and beyond, how can brands raise awareness of the ways in which they give back?

    As we’ve noted before (and Clorox has so eloquently stated), "something's gone wrong with green." The green gold rush went bust and the term went from being a powerful symbol of sustainability to a suspicious and undifferentiating claim.

    Some brands have already taken a simple approach toward solving the green-light jam: give sustainability another color. Blue has become the color of choice for those who want to signal new, renewable energy sources and technologies, while signaling that they’ve gone beyond green (a.k.a. building value into their supply chain) and designed their business to give back more than it takes. Volkswagen brings this concept to life literally, with “BlueMotion” technology and its “Think Blue” campaign, but across the board, brands are beginning to ambitiously name with the net positive they hope to create for the world in mind.

    Then Then Again Now

    Is this color trend sustainable (pardon the pun)? Or, as responsibility and sustainability become part of everyday business, will there be a point at which we become color blind?

    Brands early to exit the “green” conversation in favor of owning a bigger one have reached a critical point as well. IBM’s “Smarter Planet” started a trend of speaking about the world, possibly inspiring names like Starbucks’ “Shared Planet” and Nike’s “Better World.” They speak to engagement and participation, and they certainly capture a global consciousness around citizenship, but these names are starting to sound similar—and make it difficult to determine how they’ll talk about where their efforts will go next.

    We suspect we might see brands headed in the other direction too, shifting from macro to micro responsibility. The shift from “everyone” to “just one” is profound, but brands are inviting their customers to give back more than they take, right alongside them.

    TOMS Shoes established their business model on the buy-one-give one promise, with its “One for One” initiative, donating a pair of shoes for every pair purchased. That kind of intimate, personal responsibility has caught fire with startups (like eyewear company Warby Parker’s “Buy a pair, give a pair” program) and is finding its way into the lexicon of larger corporations (we see IBM narrowing its scope from Smarter Planet to Smarter Cities and Smarter Buildings) as they seek new ways to get credit for their efforts to make the whole-wide world even bluer.

    This week's guest author, Jennifer Vasilache, is a Senior Verbal Identity Consultant for Interbrand New York.

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  • Posted by: Erica Velis on Monday, June 17 2013 04:50 PM | Comments (0)

    Best Global Green Brands 2013Today, most companies—driven chiefly by a practical need to reduce operational costs—are making efforts to “go green.” While the usual areas of focus like energy efficiency and water conservation remain key components of a greener business, these measures don’t always leave a strong impression on consumers. If a brand’s idea of corporate citizenship is a one-off philanthropic gesture now and then or if sustainability efforts are behind the scenes and only focused on mitigating risk or reducing costs, a brand may be missing opportunities to educate, inspire, engage and ultimately lift brand value.

    In Interbrand’s just-released Best Global Green Brands 2013 report, we examine sustainability performance, but also how consumers perceive the sustainability efforts of top brands. In the study we conducted, we found that, overwhelmingly, consumers look to the products and services that a brand offers as proof of their commitment to environmental sustainability. This is one explanation for the high performance of the automotive sector in this year’s report. These brands have invested in creating innovative products that serve as clear evidence of their commitment to sustainability (e.g., Toyota Prius, Ford EcoBoost, Nissan LEAF) and as a result, are receiving more recognition from consumers.

    People tend to trust what is more visible to them, what is real and tangible—which is why the products and services they actually use, along with marketing and messaging for those products and services, make more of an impact on them than corporate claims of sustainability. In fact, in our study, a third of respondents globally agree that the environmental activities of different companies seem very similar (31 percent) and 35 percent do not trust information given by a company about its environmental efforts. So, if operational performance is not enough to gain favor with consumers because a significant number don’t trust corporate reporting or have no awareness of what a company is doing—what lever can a brand pull to build and truly capitalize upon its green reputation?

    Our research around consumer perception of brands’ sustainability efforts in ten countries shows that it’s a small but significant influential factor that, all other attributes being equal, the perception that a brand is a good employer, good to the earth, practices what it preaches, and otherwise displays the characteristics of a good corporate citizen, it will be chosen versus a competitor. (Read more in Emily Grant and Chloe Frank’s article, The Contribution Equation.)

    At the end of the day, having the power to influence choices translates into money. The key to that power is the brand, its image, reputation and the multitude of messages, gestures, and efforts that build the collective perception of who it is, what it stands for—and how trustworthy it is. Today, it's no longer enough to make progress toward sustainability targets and publish these accomplishments in a sustainability report—and, in the age of social media, greenwashing is no longer an option either.

    To stay socially relevant, businesses need to give back in significant ways, communicate about these actions and work to overcome cynicism, while building a reputation that fosters trust and inspires both admiration and participation. As Interbrand’s global Corporate Citizenship practice leader, Tom Zara, puts it: “With all this power to influence, drive demand, and inspire loyalty, brands are uniquely positioned to bring solutions to the marketplace…[And] as concern about the environment, the treatment of workers, and long-term sustainability grows—corporate citizenship will increasingly determine which brands consumers invite into their lives.”

    Erica Velis is the content editor and lead writer for Global Marketing and Communications at Interbrand.

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